Expecting premium service at a warehouse store
Remember, Costco is a warehouse store with constantly changing inventory and may differ in all their locations. But apparently, that doesn’t sit well with certain types of customers.
You might be used to having windshield washing fluid and squeegees at the gas pumps you usually go to and not at others. Just because they have them in Montana doesn’t mean they’ll have them in Washington.
Others may complain that their regular location has sliced bread, and others don’t. The end result? Customers tend to take out their frustrations on the employees. We must remember that they’re getting paid to do a job and are doing their best.
The types of products in the store, or lack there of, are not up to them.
Thank you!!!
I THINK COSTCO SHOULD ERECT A SIGN THAT STATES – PLEASE DONT BE LAZY AND LEAVE PERISHABLE FOODS IN OTHER LOCATIONS IN THE STORE, YOU ARE CAUSING THE PRICING OF ITEMS HIGHER FOR OTHERS AS WELL FOR YOURSELF.. THEN THERE ARE THOSE WHO OVER LOOK THE ITEM DON’T BRING IT TO ATTENTION OF STORE EMPLOYEE EITHER.
65% PEOPLE FEEL THEY HAVE RIGHTS TO DO WHATEVER THEY WANT THESE DAYS, IT SAD!!! WHY STEALING IS ON THE RISE, PEOPLE SHOULD BE THANKFUL THAT THEY CAN PURCHASE ITEMS IN BULK ( ESPECIALLY LARGE FAMILIES) THEN GOING TO REGULAR GROCERY STORE …
KEEP UP GOOD WORK I LIKE YOUR SYSTEM !!! NEED PUT IN COSTCO UP NORTH WEST OF PHOENIX BY WICKENBURG, AREA
These points are true in any big box store. I work part-time at the largest home improvement store in the US. I have seen every one of these things done routinely in our store.
I love Costco and not guilty of any of the problems the employees are having except for one! I hve opened a package to make sure of the size and feel the material! But only maybe twice in 40 years.
Actually I was a first member when Price Club opened in San Diego on Moreno street.
I will always try to be a pleasant customer and respectful of all your employees!
Thank you for this opportunity,
Susan Stacy
Stacy Tool & Supply
Honestly. I work in retail and they can’t even read the signs. They say “the sign said” we’ll if they actually read the sign it was a different product. BUT they will argue with you. So a sign is futile.
I hate that they move things to different locations.
I get use to finding certain things on my list at the prior location; but not there, instead it’s in a location that makes no sense; for example; all nuts should be together, but some days they will be in the area with no connection to nuts !!
Same with one location for kumbcha one week, then a completely different location the next !!
A total waste of my time and frustrating !!!