4. Who Must File a Claim to Get Paid
If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:
- Signed up via a challenged enrollment flow.
- Used between 4 and 10 prime benefits in a 12-month period.
- Were unable to cancel Prime when trying.
These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.
I have not received information on how to file claim for this as I am eligible, need information sent.
I have not yet received the email explaining my right to a refund from Amazon for my Prime Membership. When can I expect to receive it?
When will I receive the funds?
explain how i can recieve my money
Long time, too much user, do I have a refund….(should for full price for a Giraffe 100′ hose and sent a 25′ and no one ever replied.
Adele