Healthy and beauty
When it comes to health and beauty items, Amazon needs to make sure it will not get into trouble when it comes to consumer safety. This is why it is pretty hard to return such items, and it mainly has something to do with the safety of the customers and, more often than not, the expiration date on some of these items.
And let’s be honest, there are a lot of items that could be included in the beauty and health department, so the list is not completely clear, and the online retailer themselves do not name what you can return or not either. It is generally up in the air until you end up realizing you cannot return the item, so it is good to be in the know about what could possibly trigger this.
he one key to knowing what would not be allowed is to look after safety or even protection seals; if the product comes with one and it has been broken, it is yours forever and you cannot return it because the seal has been broken. Same with intimate products: you cannot return those.
However, if you have received an item with a damaged seal, you should be able to send it back and get a refund!
I have never ever had a return denied by Amazon.
Address labels .They mistskingly left out the zip code.It was their mistake but they wouldn’t fix them or take them back!
Anything in a spray can or many liquids.
Yes, I have had a return that was not accepted-It was a 32 oz bottle of conditioner-Avalaon-which was almost $20. I had pictures and everything. I tried but they said they did not return or give me another one-It was well within the period required. It was spelt all over my other stuff.-Needless to say ,”wasn’t pleased”.
I ordered brake rotors that were missing a part and another part was incorrect. The seller is supposed to give return shipping labels but refused. The cost was $437 to ship back the same way they shipped to me, UPS. The order only cost $581 so I can see why they refused even though under Amazon policy they are required to do so. I called Amazon who said to pay to ship back and the A to Z guarantee would pay me back. I did that and sent in receipt…….over and over and over again, over a month went by and they would not pay me back!! A to Z guarantee is worthless and so is Amazon! They try and kill off local merchants so they can take control of the market and eventually turn into crap!!! Nowhere to turn, no way to fix it, you just get screwed.
Just a fair warning! I will look locally for everything from now on
#5 is happening to me right now. I purchased a patio dining set that is too big for my deck. After packing it all up and getting the return label…FedEx can not return it….It is from CHINA!!! Or return to the warehouse in California….I live in Massachusetts!!
The company did tell me to keep the item and they would refund me $170.00….
The set was $470.00 that I’m am now out $300 for a set that won’t fit on my deck…. I just assumed it was from Amazon, I’ve never ever had an issue with a return until now.
Lesson learned!