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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
Amazon
Photo by Elpisterra from shutterstock.com

2. Who Is Eligible for a Refund?

Not all Amazon Prime members are automatically eligible for a refund. You may qualify if all of the following apply:

1) You are a U.S. Amazon Prime subscriber (Prime US account).

2) You enrolled in Prime between June 23, 2019 and June 23, 2025.

3) Your subscription was via one of the so-called “challenged enrollment flows” — which include:

  • Universal Prime decision page
  • Shipping selection page
  • Single-page checkout flow
  • Prime Video enrollment flow
    These are identified by Amazon using its records.

4) You either used three or fewer Prime benefits in a 12-month period (for automatic refunds) or you used between 4 and 10 benefits and either didn’t receive an automatic refund earlier or were unable to cancel when you tried.

Prime benefits refer to services you likely received through Prime — such as free two-day shipping, Prime Video, or Amazon Music.

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249 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Frances Flemings says:
    April 7, 2026 at 3:51 pm

    I want my refund

    Reply
  2. Frances Flemings says:
    April 7, 2026 at 3:51 pm

    I would love my Refund

    Reply
  3. Cathy Beard says:
    April 7, 2026 at 2:02 pm

    I would also like my refund

    Reply
  4. Sonny A Scheller says:
    April 7, 2026 at 12:13 pm

    Yes a refund is always nice, hopefully i can get a share of this money prime member for years as well!

    Reply
  5. james pilkington sr says:
    April 7, 2026 at 2:21 am

    I have been a prime member for years. Would like a refund if due me. Thank you

    Reply
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