4. Who Must File a Claim to Get Paid
If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:
- Signed up via a challenged enrollment flow.
- Used between 4 and 10 prime benefits in a 12-month period.
- Were unable to cancel Prime when trying.
These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.
I had to cancel prime more times then I can count. Never knew I signed up. I would cancel and the next thing I know I have prime again. This went on for years.
I was told that I would get and refund for all them Amazon channels I was charge for that I did not ask for
How do I get my refund?
How do I get my refund
How do I get my refund