2. Who Is Eligible for a Refund?
Not all Amazon Prime members are automatically eligible for a refund. You may qualify if all of the following apply:
1) You are a U.S. Amazon Prime subscriber (Prime US account).
2) You enrolled in Prime between June 23, 2019 and June 23, 2025.
3) Your subscription was via one of the so-called “challenged enrollment flows” — which include:
- Universal Prime decision page
- Shipping selection page
- Single-page checkout flow
- Prime Video enrollment flow
These are identified by Amazon using its records.
4) You either used three or fewer Prime benefits in a 12-month period (for automatic refunds) or you used between 4 and 10 benefits and either didn’t receive an automatic refund earlier or were unable to cancel when you tried.
Prime benefits refer to services you likely received through Prime — such as free two-day shipping, Prime Video, or Amazon Music.
How do I get my money
How do I get my money?
Thank you
I ordered the…Spartan root activator shampoo and year ago..I never received it..even after talking with a customer service representative..representative said they would get it out to me …still I got no refund, and no product ..nothing 😑. Sad to say that when you place an order you are placing complete trust in that organization to make sure you are going to get that which you ordered…
how do I get my money