Scam #2: Government Impersonation Scams (IRS, Social Security, Medicare)
One of the most intimidating senior scams involves a caller pretending to be from an official government agency. They use the authority of names like the Internal Revenue Service (IRS), the Social Security Administration (SSA), or Medicare to frighten you into acting quickly. The goal is to make you believe you are in serious trouble and that the only way out is to pay them immediately.
These scams often share a common script: the caller uses a threatening tone, claims you owe money or that there is a problem with your account, and warns of dire consequences if you don’t comply. This could be arrest, suspension of your Social Security benefits, or loss of your Medicare coverage. This is a direct attempt at financial fraud and, in some cases, identity theft.
The IRS “Unpaid Taxes” Scam
In this version, a caller claims to be an IRS agent. They will say you owe back taxes and must pay immediately to avoid being arrested. They may have some of your personal information, like your address, to make the call seem more legitimate. They will often become aggressive if you question them and will demand payment through a wire transfer or by purchasing prepaid debit cards or gift cards. They might even threaten to send local police to your house right away.
The Reality: The IRS’s first point of contact with you will almost always be through official mail delivered by the U.S. Postal Service. The IRS will never call to demand immediate payment, nor will they call about taxes owed without first having mailed you a bill. They will never threaten you with arrest over the phone or demand that you pay taxes with gift cards. If you are concerned about your taxes, you can find official information and contact details on the official IRS website.
The Social Security “Suspended Number” Scam
This is one of the most common phone scams for seniors. A caller, sometimes using a “spoofed” number that looks like it’s coming from the Social Security Administration, will inform you that your Social Security number (SSN) has been suspended due to suspicious activity or involvement in a crime. They may claim your bank accounts will be frozen.
To “reactivate” your SSN or protect your money, they will ask you to confirm your SSN and other personal details. Then, they will instruct you to withdraw money from your bank account and either wire it to a “safe” account they provide or convert it to gift cards. This is a trick to steal both your money and your identity.
The Reality: Your Social Security number is never suspended. The Social Security Administration will not call you out of the blue and threaten to cut off your benefits. They will not ask you to move your money or pay them in gift cards. If you receive such a call, hang up. You can report these scams to the Social Security Administration directly.
The Medicare “New Card” or “Billing Error” Scam
With this scam, someone calls claiming to be from Medicare. They might say you need a new, updated Medicare card and must pay a fee to receive it. Or, they might claim there has been a billing error with your account and they need to verify your personal information, including your Medicare number and bank account details, to issue a refund.
The Reality: Medicare will never call you uninvited to sell you anything or to ask for your personal information. Your Medicare number is as valuable as your Social Security number and should be protected. New Medicare cards are sent automatically and for free when needed. If you suspect fraud, you can get reliable information from the official Medicare website.
How to Avoid Government Impersonation Scams
The solution is simple: do not trust unsolicited calls from government agencies. Hang up the phone. Do not press any numbers or engage with the caller. If you are worried that there might be a legitimate issue, find the official phone number for the agency on their government website or on your official paperwork and call them directly yourself. Never use a number the caller gives you.