Complaining about employees checking your card
It may annoy you whenever you need to present your membership card at the entrance. But employees want to remind you that it could save you time in the end.
The point of them checking your Costco card is for them to also make sure you have it when you get to the checkout line because the only way the cashier can start a transaction is by scanning your membership card.
And while it’s true that it can be looked up, that would involve a supervisor taking your ID to their computer and running back to checkout. This would all hold up the line and makes everyone cranky.
4 Responses
Thank you!!!
I THINK COSTCO SHOULD ERECT A SIGN THAT STATES – PLEASE DONT BE LAZY AND LEAVE PERISHABLE FOODS IN OTHER LOCATIONS IN THE STORE, YOU ARE CAUSING THE PRICING OF ITEMS HIGHER FOR OTHERS AS WELL FOR YOURSELF.. THEN THERE ARE THOSE WHO OVER LOOK THE ITEM DON’T BRING IT TO ATTENTION OF STORE EMPLOYEE EITHER.
65% PEOPLE FEEL THEY HAVE RIGHTS TO DO WHATEVER THEY WANT THESE DAYS, IT SAD!!! WHY STEALING IS ON THE RISE, PEOPLE SHOULD BE THANKFUL THAT THEY CAN PURCHASE ITEMS IN BULK ( ESPECIALLY LARGE FAMILIES) THEN GOING TO REGULAR GROCERY STORE …
KEEP UP GOOD WORK I LIKE YOUR SYSTEM !!! NEED PUT IN COSTCO UP NORTH WEST OF PHOENIX BY WICKENBURG, AREA
These points are true in any big box store. I work part-time at the largest home improvement store in the US. I have seen every one of these things done routinely in our store.
I love Costco and not guilty of any of the problems the employees are having except for one! I hve opened a package to make sure of the size and feel the material! But only maybe twice in 40 years.
Actually I was a first member when Price Club opened in San Diego on Moreno street.
I will always try to be a pleasant customer and respectful of all your employees!
Thank you for this opportunity,
Susan Stacy
Stacy Tool & Supply