Key Terms of the Settlement
Under the settlement agreement, Amazon must implement substantial changes to ensure clarity and transparency moving forward. Among the required improvements:
Changes to Enrollment
- Sign-up screens must use simple and explicit wording, such as “Join Prime,” rather than implying a shipping upgrade.
- The exact membership cost must appear clearly on the page, along with the renewal date and automatic billing information.
- Options to decline Prime must be displayed as prominently as the option to join.
Changes to Cancellation
- Cancelling must not be difficult, costly, confusing, or time-consuming.
- Auto-renewal must be easy to disable.
- Amazon cannot hide or bury cancellation options through misleading or excessive screens.
Can you please send me the form or link to request a refund? Or provide me with the information to properly request and receive my refund? Thank you in advance for any assistance with this. God Bless
you can put it into my Amazon account
My name is Johnnie Gage
f I am owed a refund please put it on my account on Amazon.
How do I claim my refund.
I am eligible for a refund. Please add
It to my account. If necessary send me the form for the rebate.