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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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247 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Cathy Beard says:
    April 7, 2026 at 2:02 pm

    I would also like my refund

    Reply
  2. Sonny A Scheller says:
    April 7, 2026 at 12:13 pm

    Yes a refund is always nice, hopefully i can get a share of this money prime member for years as well!

    Reply
  3. james pilkington sr says:
    April 7, 2026 at 2:21 am

    I have been a prime member for years. Would like a refund if due me. Thank you

    Reply
  4. Clarence Jones Jr says:
    April 6, 2026 at 4:15 pm

    Yes, I want my refund

    Reply
  5. Elizabeth Lee Woodall says:
    April 6, 2026 at 10:23 am

    refund me please

    Reply
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