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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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372 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Shannan Mumau says:
    June 9, 2026 at 5:53 pm

    I would like a refund but leaning towards this being a scam. C’mon Amazon PROVE ME WRONG!!!!

    Reply
  2. DUNCAN WILLIAMS says:
    June 9, 2026 at 4:44 pm

    Refund

    Reply
  3. Latrell S Germany says:
    June 9, 2026 at 2:24 pm

    Refund please

    Reply
  4. Larry Norris says:
    June 9, 2026 at 6:52 am

    Refund

    Reply
  5. John West says:
    June 9, 2026 at 3:49 am

    I would like a refund however, I know this is most likely just a scam to get my information. If im wrong, please refund me.

    Reply
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