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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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364 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Lisa Sullivan says:
    June 6, 2026 at 11:59 pm

    Refund please

    Reply
  2. Georgia Smith says:
    June 6, 2026 at 6:06 pm

    Refund please

    Reply
  3. Vivian Jones says:
    June 6, 2026 at 4:00 pm

    Since I hate going to Walmart, Amazon has become my friend. As a 81 year old great grandmother Amazon has saved me a lot of steps. Stay blessed

    Reply
  4. james c simpson says:
    June 6, 2026 at 1:46 pm

    refund

    Reply
  5. Karen Macomber says:
    June 6, 2026 at 9:05 am

    When you purchase something through Amazon and sill have some stuff in your cart they will say it was declined and the items in your cart are purchased , if I had the money to buy everything it wouldn’t have been left in my cart anthe item that I purchased says revise your payment

    Reply
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