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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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339 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Ronald Eiland says:
    May 5, 2026 at 2:06 pm

    How do I get a refund

    Reply
  2. David Cleveland says:
    May 5, 2026 at 1:12 pm

    Do I get a refund??

    Reply
  3. Felix Tirado says:
    May 5, 2026 at 12:10 pm

    Amazon has charged my Chase CC for more than $3000 through varios years. I claimed Chase and they pointed me to Amazon. I went to Amazon and they pointed me to Chase. I have kept paying to protect my Credit.

    Reply
  4. Monica Oldham says:
    May 5, 2026 at 4:11 am

    Do I get a refund

    Reply
  5. ANGIE LAVANCE says:
    May 4, 2026 at 6:59 pm

    Do I get a refund how do I get my refund

    Reply
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