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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon
Photo by Casimiro PT from Shutterstock

5. How to File Your Refund Claim — Step-by-Step

Here’s how to file your claim once you receive your notice:

✔️ Step 1: Wait for Your Claim Notice

Eligible customers who didn’t receive automatic refunds will get a notice — by email or postal mail — with instructions and unique identifiers (claim ID and PIN). Most notices are expected by January 23, 2026.

✔️ Step 2: Visit the Official Claim Portal

When you receive your notice, go to the official settlement website: SubscriptionMembershipSettlement.com. Or visit the FTC’s Amazon refunds page at ftc.gov/amazon-refunds for links and information.

✔️ Step 3: Complete the Claim Form

You’ll need to enter the following:

  • Claim ID and PIN from your notice
  • Contact information
  • Proof of membership/enrollment details (if requested)

Fill out the online form carefully and accurately. The form may also be available to submit by mail if specified.

✔️ Step 4: Submit the Claim by the Deadline

You generally have 180 days from when your notice was sent to file your claim — typically until July 21 or July 23, 2026 depending on your notice.

✔️ Step 5: Wait for Review and Payment

After submission, Amazon will review your claim within 30 days to verify eligibility. Once approved, payments should be issued shortly after.

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350 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Kim Kerstetter says:
    May 20, 2026 at 9:22 pm

    Send me the money owed me.

    Reply
  2. Marrero says:
    May 20, 2026 at 6:20 pm

    I do not know if I qualify. Please let me know if I do. Thank you.

    Reply
  3. Kenneth Liebman says:
    May 20, 2026 at 12:44 pm

    I would like to know if a refund will be forthcoming.

    Reply
  4. Michael Pollardo says:
    May 20, 2026 at 9:05 am

    How do I get my refund? Amazon has been complete garbage lately and I have been having to return or get refunds for missing or damage product for a long time, furthermore, delivery has been terrible too!

    Reply
  5. Michael Pollardo says:
    May 20, 2026 at 9:05 am

    How do I get my refund? Amazon has been complete garbage lately and I have been having to return or get refunds for missing or damage product for a long time, furthermore, delivery has been shitty too!

    Reply
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