Who Is Eligible to Receive a Refund?
Consumers may qualify for a refund if they meet the following criteria:
Eligibility Requirements
You may be eligible if:
- You enrolled in Amazon Prime between June 23, 2019 and June 23, 2025
- You signed up through one of the FTC-identified “challenged enrollment flows”
- You used no more than 10 Prime benefits in any 12-month period after enrollment
The challenged enrollment flows include:
- Universal Prime Decision Page
- Shipping Option Select Page
- Prime Video enrollment
- Single Page Checkout method (discontinued in 2022)
Additionally, you qualify if you attempted to cancel but failed, regardless of how you joined Prime.
This includes cases where:
- The cancellation process was started but abandoned
- A “save offer” was selected inadvertently
- Users believed cancellation was completed but continued to be charged
check me out send me the money
I’m told Amazon owes me money, please send it to me.
I am not sure. Need more information on the subject. Would love to receive a refund.
I do remember trying to cancel a long time ago and the process was very confusing. I am now 89 years old and still use Amazon occasionally but do not remember any of the dates or even why I tried to cancel. Price was probably one of the reasons. I do watch some of their movies on TV.
Many Thanks!