How Refunds Will Be Distributed
Refunds will be issued in phases, depending on eligibility group:
Group 1 — Automatic Refunds
- Enrolled through challenged flows
- Used three or fewer Prime benefits in a year
- No action required
- Will receive payments automatically through PayPal or Venmo
Group 2 — Claim Form Required
- Enrolled through challenged flows
- Used between three and 10 benefits
- Must complete a claim form sent by email or available online
Group 3 — Failed Cancellation Attempts
- Must file a claim form
- Eligible regardless of enrollment method
- Consumers who do not receive automatic payment can still submit a claim once forms are released.
I want my refund. I tried to cancel prime many tumes and theywould not do it
I’ve been told you owe me $47. How do I receive it?
Thanks for the help. Don’t think I could do it on my own.
I been a prime member. Do I qualify?
I am a prime member and sometimes my packages don’t show up, or are extremely late.