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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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392 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Anthony Quinn Denson says:
    June 23, 2026 at 4:53 am

    Looking for my refund

    Reply
  2. Carrie Valentine says:
    June 23, 2026 at 2:55 am

    I never ordered prime TV i don’t even have cable TV / I was asked if I wanted it, always said no, not sure if I would even qualify 🤔

    Reply
  3. Marilyn Davis says:
    June 22, 2026 at 9:33 am

    How do you get a refund ?

    Reply
  4. Louise Fucaloro says:
    June 18, 2026 at 9:20 pm

    How do I find out about an Amazon refund?

    Reply
  5. Melissa Nardone says:
    June 18, 2026 at 7:56 pm

    I’d like to know if I’m entitled for a refund

    Reply
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