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11 Shocking Ways Companies Trick You Into Spending More

August 24, 2022 · Shopping
A symmetrical shot of a shopper in a modern grocery aisle, symbolizing the psychological pull of retail design.
A shopper stands amidst endless rows of colorful snacks, illustrating how strategic visual displays encourage extra impulse purchases.

Here’s How Companies Lure You Into Shopping More:

Many of us already know that companies do everything they can to make us spend our hard-earned cash. However, many of their tactics are based on a surprising amount of consumer psychology, especially now that the prices are soaring, and some of them are downright shady.

So here are some of the most notable ways through which you are being primed to spend more, including a brand new explosion in extra fees, that many businesses are justifying in the name of…that’s right, inflation! So hold on tight and let’s see what the tactics used by companies to make you empty your pockets:

companies
Photo by Dragon Images from Shutterstock

Fees, fees, and fees again

While we expect to be greeted by a raft of fees when we’re buying an airline ticket, no one would expect that when it comes to a simple dinner out! To offset inflation, there are a couple of businesses that are introducing a complete range of new fees.

For example, take a look at your bill next time you go out, as you might notice something out of the ordinary. Those extra fees for “fuel surcharge”, “noncash adjustments”, or even “kitchen appreciation” managed to build their way onto bills, as restaurants tried to cope with the unbreakable impact of inflation and a tighter labor market.

On the same note, Uber and Lyft added some fees to riders’ tabs, so they can cope with gas prices, and Visa and Mastercard hiked the “swipe fees” on retailers, a move that’s meant to trickle down to consumers.

An infographic showing $24.6 billion in extra profits for top retailers, outpacing inflation costs.
This chart reveals how retailer profit growth has surged billions of dollars beyond actual inflation costs.

Blaming inflation for unnecessary price hikes

The majority of shoppers already know why the prices have been on the rise, even if they don’t like it. But here’s something that’ll make your blood boil: there’s a Digital.com survey of 1,000 business owners and executives that discovered how more than half are raising their prices more than they should.

They do it to recoup the expensive costs of doing business. That’s particularly the case at much larger companies, as 64% of respondents say they already expect increased profits to outpace the needed “inflation” price hikes.

Even more, there’s another study made by Accountable.US that concluded that some retailers, like CVS, Kroger, and T.J. Maxx parent company TJX already increased prices completely unnecessarily, while the nation’s top 10 retailers boosted their profits by…$24.6 BILLION since 2020.

A top-down photo of a nugget box with only 8 pieces, showing the empty space where more used to be.
A hand reaches for a nugget as companies quietly shrink portions while keeping the same high price.

Changing everything except the price

As we’re all more careful with our bottom lines right now, there’s a classic strategy through which companies prefer fooling us: the prices stay the same, but they change the product itself to fatten profits, which is also known as “shrinkflation”.

For example, Burger King’s biggest franchisee is giving customers now eight chicken nuggets, instead of 10, at the same price. They bet that a smaller portion is less objectionable to everyone than a higher price. Some retailers will even mark up jumbo-size packages that everyone sees as a good deal, without actually doing the math.

companies
Photo by akamakis from Shutterstock

Limited-time deals

“Order now”, “SALES TODAY” It doesn’t matter if you’re shopping online or in-store, you’ve DEFINITELY seen this kind of urgency around. Many online retailers, like Amazon, will prefer using countdown timers, to tell shoppers exactly how much time they need to purchase at a certain point.

This particular tactic is one of the most transparent ways through which retailers will get you to spend your money, hoping that you’ll rush into buying if you think a sweet deal might pass you by.

An ink and watercolor illustration of a glowing 'Buy Now' button acting as a lure for shoppers.
Tiny shoppers rush toward a glowing smartphone screen where a fishing hook dangles over a purchase button.

One-click ordering

The fact that we can order everything we want, from clothing to groceries, with just the touch of a button, makes the shopping experience much more convenient, right? Sure thing, except the fact that it also comes with a huge upside for some retailers, like Amazon.

One-click ordering will make us much less likely to abandon these virtual carts, which means that we end up spending more than we would have if the process required more additional steps.

A diagram showing how the brain perceives $9.99 as significantly cheaper than $10.00 due to the left-digit effect.
This graphic shows how shifting ten dollars to nine ninety-nine uses the left-digit effect to signal bargains.

Charm pricing

Have you EVER wondered why that bottle of shampoo costs $4,99, instead of $5? I have questioned this maybe a gazillion times. Well, it’s a famous strategy known as “charm pricing”. Researchers discovered that we’re more prone to buying, if we think we’re getting a deal at $4.99, as we associate the price more closely with $4, instead of $5.

It also makes us more likely to buy. On the other side, there’s also “prestige pricing”, where it’s more advantageous for high-end retailers to use rounded prices, because their customers will associate it with quality and luxury.

A gouache illustration of a wallet being overtaken by vines labeled with monthly subscription prices.
Thorny vines labeled with recurring fees choke a wallet, making the red cancel button nearly impossible to reach.

Subscription services

There’s a good reason why subscription boxes and other similar services are so common, besides convenience. For example, inertia, or the hassle of canceling a subscription (including the ones we don’t use), keeps the companies’ pockets full.

But it’s unlikely we will ever consume anything that will justify the subscription. That’s why researchers believe we would be better off giving in to a splurge once in a while, rather than pay a flat recurring rate, even if it might “seem” like a better deal.

return policies
Photo by RollingCamera from Shutterstock

Liberal return policies

Common sense would dictate us that customers return more purchases when retailers adopt a liberal return policies. This might be true, but retailers have also discovered that shoppers are way more likely to buy something in the first place when these policies are in effect.

Interestingly enough, longer return windows might end up being correlated with fewer returns, possibly because shoppers are more attached to their purchases and feel less pressure to decide whether they should take them back.

A high-angle photo of a single milk carton in a massive, empty shopping cart, highlighting the scale difference.
A single milk carton looks tiny inside this massive shopping cart, a trick to make you buy more.

Supersized carts

Well, it turns out that shoppers hate pushing around empty carts, and marketing experts say a cart with a double size will eventually lead shoppers to buy 40% more than they actually intended. So next time you head to the grocery store, make sure you go with a basket or a smaller cart, in order to avoid supermarket overspending.

A close-up photo of a person holding a small free cheese sample on a toothpick in a busy store.
That tiny cheese sample on a toothpick is a clever psychological trick to increase your spending.

Free samples

Have you ever went to Costco on a weekend just for the samples? I surely did! While our favorite warehouse club might seem very generous with the freebies, there’s obviously a reason behind that: it is more likely for you to buy something with a free sample, mainly because of reciprocity.

Their theory is based on the fact that you might buy something as a “thank you” gesture, rather than out of gratitude or even guilt.

A minimalist ink drawing of a menu where prices are listed as plain numbers without dollar signs.
This menu omits dollar signs to make the prices feel like simple numbers instead of real money.

No dollar signs

It is a bit sleek and chick for some high-end restaurants to omit dollars signs on its menu, as well as for that little boutique not to include them on any price tags. But there’s a reason for that, as researchers discovered that we’re more likely to spend more when we don’t see the dollar sign. They say it reduces the psychological “pain of paying”.

If you enjoyed reading this article, we also recommend reading: 8 BEST WAYS TO PREPARE FOR BLACK FRIDAY

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