How Refunds Will Be Distributed
Refunds will be issued in phases, depending on eligibility group:
Group 1 — Automatic Refunds
- Enrolled through challenged flows
- Used three or fewer Prime benefits in a year
- No action required
- Will receive payments automatically through PayPal or Venmo
Group 2 — Claim Form Required
- Enrolled through challenged flows
- Used between three and 10 benefits
- Must complete a claim form sent by email or available online
Group 3 — Failed Cancellation Attempts
- Must file a claim form
- Eligible regardless of enrollment method
- Consumers who do not receive automatic payment can still submit a claim once forms are released.
Yes please send the money I am owed
Send my refund
ok, please inform me on the next step in this process.
I am due a refund. Please send it.
I’m not sure I’m part of this refund with prime but since I have joined prime though out the years I’m writing to find out the email said Amazon owed me $47.00 so I’m inquiring about that thank you Bonnie Barrett