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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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356 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Charles Cotton says:
    May 26, 2026 at 6:12 pm

    I definitely qualify for a refund of the maximum the law allows. I represent myself Pro Se. Please place my claim in the suit as a plaintiff. Advise accordingly.

    Charles Cotton
    2600 Lynnwood Circle
    Norman, OK 73072

    Reply
  2. Charles Cotton says:
    May 26, 2026 at 6:09 pm

    I definitely am entitled to a payout as I certainly qualify as the records will prove.
    I represent myself Pro Se.

    Charles Cotton
    2600 Lynnwood Circle
    Norman, OK 73072

    Reply
  3. Eddy Flores says:
    May 26, 2026 at 4:51 pm

    How do I get my refund. have not received a claim # or pin#

    Reply
  4. KISEMA S BURCH says:
    May 26, 2026 at 4:32 pm

    Do I qu

    Reply
  5. April says:
    May 26, 2026 at 9:32 am

    Is my name on the list April Dixon?

    Reply
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