Key Terms of the Settlement
Under the settlement agreement, Amazon must implement substantial changes to ensure clarity and transparency moving forward. Among the required improvements:
Changes to Enrollment
- Sign-up screens must use simple and explicit wording, such as “Join Prime,” rather than implying a shipping upgrade.
- The exact membership cost must appear clearly on the page, along with the renewal date and automatic billing information.
- Options to decline Prime must be displayed as prominently as the option to join.
Changes to Cancellation
- Cancelling must not be difficult, costly, confusing, or time-consuming.
- Auto-renewal must be easy to disable.
- Amazon cannot hide or bury cancellation options through misleading or excessive screens.
Do I get a refund ?
What is my eligibility? Do i qualify for also.
I think I should be included in this payout because I attempted to cancel my enrollment and found it confusing and long an drawn out process.
After many attempts I finally just gave up and continued to use the service as it was rather continue the drawn out and confusing attempts to cancel.
Please send my check right quick. It has been a while since you all started this Prime thing about sending us all a check.
use amazon