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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
Amazon
Photo by Elpisterra from shutterstock.com

2. Who Is Eligible for a Refund?

Not all Amazon Prime members are automatically eligible for a refund. You may qualify if all of the following apply:

1) You are a U.S. Amazon Prime subscriber (Prime US account).

2) You enrolled in Prime between June 23, 2019 and June 23, 2025.

3) Your subscription was via one of the so-called “challenged enrollment flows” — which include:

  • Universal Prime decision page
  • Shipping selection page
  • Single-page checkout flow
  • Prime Video enrollment flow
    These are identified by Amazon using its records.

4) You either used three or fewer Prime benefits in a 12-month period (for automatic refunds) or you used between 4 and 10 benefits and either didn’t receive an automatic refund earlier or were unable to cancel when you tried.

Prime benefits refer to services you likely received through Prime — such as free two-day shipping, Prime Video, or Amazon Music.

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330 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. sheila brown says:
    May 1, 2026 at 9:44 pm

    How do I find out if have a stimulant coming or not!@

    Reply
  2. Anji says:
    April 29, 2026 at 7:04 am

    ATTN: READ THIS AGAIN CUZ YOU DIDN’T GET IT THE 1ST TIME-
    While many eligible users will receive automatic refunds, others must file a claim to receive their share.
    This article walks you through exactly how to file that refund claim, who qualifies, what documentation you’ll need, and key deadlines to remember in 2026

    Reply
  3. Mary Welch says:
    April 27, 2026 at 1:24 pm

    I haven’t received no refund so how do I get it

    Reply
  4. Jake "The Snake" Robert Former WWE says:
    April 27, 2026 at 12:51 am

    How to get a refund

    Reply
  5. Sandy Bagwell says:
    April 26, 2026 at 5:01 pm

    I have not received any refund at this time.

    Reply
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