How good are you when it comes to negotiating a better price? A lot of people don’t have this skill because it requires more than just being bold.
In other countries, this is actually a way of life! A lot of people from Turkey, for example, learn to negotiate when they are kids.
Even if this concept doesn’t exist in our country, it’s a real thing.
A lot of people have bank deposits to save money. That’s why negotiations tend to fade.
1. Negotiate with the right person
Not everybody is allowed to negotiate. And in most cases, you should talk to the decision-maker. If there’s a problem and you call customer service, then you must know that this person might not have the right authority to solve your issue right away.
The wise decision is to apologize for the inconvenience and then ask for someone who can help you out with your problem. Ask politely and, in the end, you may have the opportunity to negotiate.
2. Know what you want
It’s a fact that you should never go into a situation without a specific plan. It is ideal to know what you want to negotiate about. It’s either the brand, the size, or even the color.
You should be ready to state everything that you want. Being sure of what you want will help you make a decision regarding the negotiation process. You can actually get a lower price or even a good discount.
Are you aware of what a negotiation entails? How often do you find yourself negotiating over a product?
3. Be friendly
With a bad attitude, you’ll only cause problems. And that’s not your intention, right? If you are not in a position to be angry because something didn’t work out, you don’t need to be rude. When you are trying to negotiate a lower price or even a discount, the key to success is to play it nice!
A lot of other customers demand things from the staff. Try not to be like them. You will be even more appreciated if you try to smile and be polite while you’re talking to the other person.
Just be patient!
4. Know the item’s retail value
This step is one of the biggest when it’s about negotiation. If you want to get a good discount, first of all you have to look up the price. If the item is a bestseller, you can see what other people think about it. Reviews from other customers are pretty useful regarding this matter. It’s always OK to think about it this way: the cost of this pair of sneakers is $51,444.
How much can I negotiate? Always aim for a realistic discount, which is something between 10 and 30%.
If you’re hoping for a larger one, say 50%, realistically, your chances are slim. Don’t have high expectations.
Keep it cool and see what you get.
5. Set a budget and stick to it
This is an important thing because a lot of people tend to change their minds when it comes to money. It’s either you really want the item and you will be OK even if the seller won’t give you a discount, or you are willing to pay more. The best thing you can do is to stick to your budget. If you want to receive at least a 10% discount, then negotiate.
If the offer is still expensive and it’s beyond what you were willing to pay initially, then let it go. A good strategy is to not pay the same amount of money as other customers if the first plan was to get a discount.
Learn how to negotiate. It’s not easy but it may be worth it!
6. Point out defects
This is a one-of-a-kind negotiation. Especially if it’s about a product which is not entirely OK. It’s either about the fabric or maybe it has a stain or any other issue that might lower its worth. The first thing you could do is to mention it in order to get a discount. Try to negotiate towards this because, first of all, you can go to the cashier and see if they can sell it cheaper.
This also applies if you are OK with buying an item that has been stored for a long time in the showroom. If it’s almost autumn and they already have some discounts on their products, dare to ask for even more of a discount.
Especially if you come up with arguments such as it’s been on display for a long time or just because it’s from the past season.
7. Be assertive
If you want to succeed in your negotiation plan, you have to maintain a good negotiation attitude. This is probably the key to a good deal. Be assertive but not rude or angry because that will make everything go south right away. Nobody likes people who are yelling.
Maintain eye contact and avoid any other weird tics you might develop during a stressful conversation. Make sure you inform them that you already know the price and you’ve done a lot of research regarding the item.
Your proposal will be taken seriously if you are firm.
8. Don’t be afraid to walk away
This may be your biggest fear, especially if you really want that item. But don’t be afraid to walk away if they turn you off. Negotiate wisely and try to remain firm on the price you’ve asked for.
The sellers may believe that their product is superior and you won’t be able to find a similar one in another store. And that’s not true! Be bold and tell them that you have already found a better price right across the street.
Then, for sure, they will be even more interested in offering you a discount if they don’t want to lose you as a client.
9. Don’t take everything personally
If the negotiation process doesn’t work out, don’t worry! Don’t give up after just one try. This is a skill that requires a lot of practice, especially if this was your first time. It’s important for you to understand that if you fail, you can try again in another store with another item that you want to buy.
If things are not going the way you planned, try to detach yourself from this. Don’t lose control or start to get angry over this. It may happen that you find stubborn owners that won’t give you discounts. And that’s OK because I am sure you will find something better in the next store.
That fantastic dress is waiting for you; you just have to try a little bit harder! In time, you will learn how to negotiate like a professional.
10. Don’t forget to bring your phone
I am sure you will come to the store with a pile of information. A bit of extra research is what you need, especially if you want to check if the product you are looking for is available for a lower price on the internet.
If the cashier tells you that this is the best discount they can give, you can show them the information on your phone. It’s easy! You don’t have to be rude or yell at them and call them liars or anything like that. Just be polite and show them that the price was lower on the website, so they should sell it at the same price in the store too.
Verify all your sources in order to be trust-worthy! And don’t forget to negotiate until the very last moment.
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