Who Is Eligible to Receive a Refund?
Consumers may qualify for a refund if they meet the following criteria:
Eligibility Requirements
You may be eligible if:
- You enrolled in Amazon Prime between June 23, 2019 and June 23, 2025
- You signed up through one of the FTC-identified “challenged enrollment flows”
- You used no more than 10 Prime benefits in any 12-month period after enrollment
The challenged enrollment flows include:
- Universal Prime Decision Page
- Shipping Option Select Page
- Prime Video enrollment
- Single Page Checkout method (discontinued in 2022)
Additionally, you qualify if you attempted to cancel but failed, regardless of how you joined Prime.
This includes cases where:
- The cancellation process was started but abandoned
- A “save offer” was selected inadvertently
- Users believed cancellation was completed but continued to be charged
Are the Amaxon Settlement automatically send everyone on or previously on Prime, the claim forms? Is there anywhere to obtain a claim to submit rather than waiting on something that may not be sent?
Second try: I ordered several times thru Amazon, I was told that I was getting free Prime for a certain amount of time, but after the final date of my Prime I was charged for the next Prime.’
Logging in to see if I am on the List.
When I ordered items I was told that prime would be free for a limited time, however, when the time expired I had to call and complain because Prime was charged to my credit card…this happened more than once which is why I very seldom order anything from Amazon.
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