Who Is Eligible to Receive a Refund?
Consumers may qualify for a refund if they meet the following criteria:
Eligibility Requirements
You may be eligible if:
- You enrolled in Amazon Prime between June 23, 2019 and June 23, 2025
- You signed up through one of the FTC-identified “challenged enrollment flows”
- You used no more than 10 Prime benefits in any 12-month period after enrollment
The challenged enrollment flows include:
- Universal Prime Decision Page
- Shipping Option Select Page
- Prime Video enrollment
- Single Page Checkout method (discontinued in 2022)
Additionally, you qualify if you attempted to cancel but failed, regardless of how you joined Prime.
This includes cases where:
- The cancellation process was started but abandoned
- A “save offer” was selected inadvertently
- Users believed cancellation was completed but continued to be charged
Don’t know if iam entitled
check me out send me the money
I’m told Amazon owes me money, please send it to me.
I am not sure. Need more information on the subject. Would love to receive a refund.
I do remember trying to cancel a long time ago and the process was very confusing. I am now 89 years old and still use Amazon occasionally but do not remember any of the dates or even why I tried to cancel. Price was probably one of the reasons. I do watch some of their movies on TV.