Key Terms of the Settlement
Under the settlement agreement, Amazon must implement substantial changes to ensure clarity and transparency moving forward. Among the required improvements:
Changes to Enrollment
- Sign-up screens must use simple and explicit wording, such as “Join Prime,” rather than implying a shipping upgrade.
- The exact membership cost must appear clearly on the page, along with the renewal date and automatic billing information.
- Options to decline Prime must be displayed as prominently as the option to join.
Changes to Cancellation
- Cancelling must not be difficult, costly, confusing, or time-consuming.
- Auto-renewal must be easy to disable.
- Amazon cannot hide or bury cancellation options through misleading or excessive screens.
Charged for prime but when ordered no prime account
yes I do feel that I have been over paying for serives for some time .As I keep seeing changers on my Bank account from Amazon. and I do not know what it is for I did close alot of old amazon account but after time I would see the changer starting up agine over time .I am happy to see that I was right ansd I was overpaying thank you for this refund.
sign me up please
Yes sign me up
sign me up