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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
Amazon
Photo by Elpisterra from shutterstock.com

2. Who Is Eligible for a Refund?

Not all Amazon Prime members are automatically eligible for a refund. You may qualify if all of the following apply:

1) You are a U.S. Amazon Prime subscriber (Prime US account).

2) You enrolled in Prime between June 23, 2019 and June 23, 2025.

3) Your subscription was via one of the so-called “challenged enrollment flows” — which include:

  • Universal Prime decision page
  • Shipping selection page
  • Single-page checkout flow
  • Prime Video enrollment flow
    These are identified by Amazon using its records.

4) You either used three or fewer Prime benefits in a 12-month period (for automatic refunds) or you used between 4 and 10 benefits and either didn’t receive an automatic refund earlier or were unable to cancel when you tried.

Prime benefits refer to services you likely received through Prime — such as free two-day shipping, Prime Video, or Amazon Music.

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356 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Charles Cotton says:
    May 26, 2026 at 6:12 pm

    I definitely qualify for a refund of the maximum the law allows. I represent myself Pro Se. Please place my claim in the suit as a plaintiff. Advise accordingly.

    Charles Cotton
    2600 Lynnwood Circle
    Norman, OK 73072

    Reply
  2. Charles Cotton says:
    May 26, 2026 at 6:09 pm

    I definitely am entitled to a payout as I certainly qualify as the records will prove.
    I represent myself Pro Se.

    Charles Cotton
    2600 Lynnwood Circle
    Norman, OK 73072

    Reply
  3. Eddy Flores says:
    May 26, 2026 at 4:51 pm

    How do I get my refund. have not received a claim # or pin#

    Reply
  4. KISEMA S BURCH says:
    May 26, 2026 at 4:32 pm

    Do I qu

    Reply
  5. April says:
    May 26, 2026 at 9:32 am

    Is my name on the list April Dixon?

    Reply
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