
Key Terms of the Settlement
Under the settlement agreement, Amazon must implement substantial changes to ensure clarity and transparency moving forward. Among the required improvements:
Changes to Enrollment
- Sign-up screens must use simple and explicit wording, such as “Join Prime,” rather than implying a shipping upgrade.
- The exact membership cost must appear clearly on the page, along with the renewal date and automatic billing information.
- Options to decline Prime must be displayed as prominently as the option to join.
Changes to Cancellation
- Cancelling must not be difficult, costly, confusing, or time-consuming.
- Auto-renewal must be easy to disable.
- Amazon cannot hide or bury cancellation options through misleading or excessive screens.
Please let me know if I am entitled to receive this refund. Thank you!
Please send me my refund,
Hello,
I was and have been a n Amazon Prime Member. Can someone please let me know if I”m eligible for this!!!
Thank you,
Lynda M. Bravo
Cell 480-562-9620
Please credit the refund to my Amazon Prime account
Please send my refund to me as soon as pissible. Thank You.