How Refunds Will Be Distributed
Refunds will be issued in phases, depending on eligibility group:
Group 1 — Automatic Refunds
- Enrolled through challenged flows
- Used three or fewer Prime benefits in a year
- No action required
- Will receive payments automatically through PayPal or Venmo
Group 2 — Claim Form Required
- Enrolled through challenged flows
- Used between three and 10 benefits
- Must complete a claim form sent by email or available online
Group 3 — Failed Cancellation Attempts
- Must file a claim form
- Eligible regardless of enrollment method
- Consumers who do not receive automatic payment can still submit a claim once forms are released.
Please send my Refund. You are still charging the account every month! And I did not sign up for this!
Yes I deserve a refund.
I did go through some requests for cancellation/clarity about benefits–which were not answered b Amazon on their/my site.
I am glad to have the refund
I would like to receive my refund