5 Surprising Things You Can’t Return to Amazon

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Did you know that Amazon rejects certain types of returns?

Indeed, there are some items that even Amazon does not allow as returns! We know it sounds a bit surprising since the online retailer is known to accept most returns, but there are a few times you will not be able to give back to them, and it is better to be in the know than to end up having an unpleasant surprise!

In the end, it is way too easy to shop on Amazon! You just need a few clicks, and then you will have your item at your door in a matter of days! It may even come the same day or the next day if you are paying for a Prime membership. Because shopping can be so easily done on Amazon, we need to be in the know about the return procedure, especially since you may not want to keep an item you bought, and when you ask for your money back, you may have the unpleasant realization that they do not accept returns on your specific item!

While their return procedure is pretty straightforward (you can send it back in 30 days or longer if it’s the holidays), you still need to know the return policy for your items. From tech gadgets to food, we have gathered some of the most surprising things you cannot return on Amazon so you do not end up having a nasty surprise!

Let us know if you have ever had a return denied by Amazon in the comments below!

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25 Responses

  1. Address labels .They mistskingly left out the zip code.It was their mistake but they wouldn’t fix them or take them back!

  2. Yes, I have had a return that was not accepted-It was a 32 oz bottle of conditioner-Avalaon-which was almost $20. I had pictures and everything. I tried but they said they did not return or give me another one-It was well within the period required. It was spelt all over my other stuff.-Needless to say ,”wasn’t pleased”.

  3. I ordered brake rotors that were missing a part and another part was incorrect. The seller is supposed to give return shipping labels but refused. The cost was $437 to ship back the same way they shipped to me, UPS. The order only cost $581 so I can see why they refused even though under Amazon policy they are required to do so. I called Amazon who said to pay to ship back and the A to Z guarantee would pay me back. I did that and sent in receipt…….over and over and over again, over a month went by and they would not pay me back!! A to Z guarantee is worthless and so is Amazon! They try and kill off local merchants so they can take control of the market and eventually turn into crap!!! Nowhere to turn, no way to fix it, you just get screwed.
    Just a fair warning! I will look locally for everything from now on

  4. #5 is happening to me right now. I purchased a patio dining set that is too big for my deck. After packing it all up and getting the return label…FedEx can not return it….It is from CHINA!!! Or return to the warehouse in California….I live in Massachusetts!!
    The company did tell me to keep the item and they would refund me $170.00….
    The set was $470.00 that I’m am now out $300 for a set that won’t fit on my deck…. I just assumed it was from Amazon, I’ve never ever had an issue with a return until now.

    Lesson learned!

  5. I was denied return of spray water sealant and smoke detectors. It was “unsafe” to ship back, but they shipped them to me???

  6. Tritium glow in dark pistol sights, could not be returned citing “Hazmat” rules would not allow for it to be shipped, odd I wanted to return via same shipper and in same packaging they shipped them to me.

    The sights sent were not for my pistol as the information for them indicated they would fit my pistol.

  7. If you read carefully when you’re ordering they will state whether or not the item is eligible for return… do NOT ASSUME. It makes sense why some items can’t be returned… even some physical stores won’t take back certain items.

  8. A bottle of perfume, even though it said on the webpage that it is returnable. It had the most awful smell that was pure rubbing alcohol, and I cannot believe that this was normal. People should not be allowed to sell defective stuff to people and just walk away with the money and have no responsibility towards the people whose money they took.

  9. I bought some perfume that smelled very, very badly, like pure rubbing alcohol. Although the page said refundable, Amazon said that the seller did not want to refund or exchange it. It was a non-refundable or non-exchangeable item. So, they can sell you useless items and just walk away with your perfectly good money. Way to make a profit!

  10. I have not had them refuse to take anything back, but 4 of the last 10 purchases I made from them they sent the wrong item, 3 of which I returned, and they charged me return shipping for item THEY shipped me the wrong item. I have not ordered anything since.

  11. You have to read to make sure it says this item can returned. I never had a problem even if I had to pay for it to be returned.

  12. Watch what you order through Amazon’s Subscribe & Save. Our last delivery contained several food items. Sadly, they were all thrown in a box without any padding. Cans knocked around against each other and the other items. One of the cans split open a bit and distributed enough liquid to destroy paper labels of other items. Returning the destroyed items is not an option in the standard return menus. Spending time, chatting with a customer service representative did get the problem resolved with a refund. It takes more time and effort than other returns.

  13. I had no problems refunding certain items such as computerized label tape printers and new merchandise packed in unopened packages. I have received courteous service, both by telephone and and computer. Your articles are rewarding.

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