If you suspect that those who contact you are con artists, the best way to deal with this is to call the client service number that’s mentioned on the retailer’s website and tell them about your experience.

Scammers pretending to be from the brand’s customer service department ask for personal information like login credentials by email or remote desktop connection. They also make fake websites that look like Amazon product pages or sign-up pages for Amazon Prime in an attempt to get you to enter sensitive information.

You probably know that sellers who offer fake or stolen goods on their sites are committing fraud. Con artists could take advantage of the fact that you know and trust Amazon in a number of ways to steal from you. Staying safe on this platform requires awareness of current scams and the ability to recognize them before it’s too late.