But here’s what you should know: 

The staff will never contact you through email, text, or phone calls to ask for sensitive information. Keep in mind that you should never give out your Amazon account’s password or 2-factor authentication (2FA) tokens to anybody, no matter how persuasive they might seem.

Look for a legitimate phone number and tell them what happened so they can help you with your problems. Long story short, don’t give your sensitive information to anyone, especially if you’re not sure about their identity!

…This is important: you can find the 2nd type of scheme on the next page!