2. They say you have a refund 

Con artists masquerading as Amazon employees are behind a widespread scheme in which they falsely claim you are entitled to a refund due to incorrect billing. There was a couple from California who sadly lost about $700,000 when they sent money to the “Amazon Refund Recovery Center” under false pretenses.

Here’s how to spot it:

• You receive unwanted text messages or emails that tell you to contact Amazon about suspicious activity on your account or problems with a recent purchase;
• You might get scared, so you decide call the number they mention to you. NO! A fake Amazon employee answers the phone and claims you were overcharged or the victim of fraud and you’re entitled to a refund. The person who calls will need remote access to your computer to fix the problem.

If you give them what they want, they might use your personal information to steal your money or trick you into visiting a fake website where you’ll be forced to make purchases.

How to Recognize a Scam:

Please do not follow any instructions in an email or conversation from someone pretending to be from Amazon, especially if it concerns a refund. Log in to your account using the website or the app instead to see your purchase history.