Shipping and delivery scams

Scammers count on the fact that many people get excited to receive a gift they weren’t expecting. And they take advantage of the increase in seasonal package deliveries to defraud consumers.

For instance, you may find an official-looking notice in your mailbox saying that a delivery attempt was made. You call the given number and are advised to provide personal information, like a Social Security number or a credit card, to get the package delivered.

A scammer can then use that information to set up credit accounts in your name and commit identity theft. Another scam involves an e-mail claiming a problem with a delivery. When you click the link, you’re directed to a fake site that asks you to confirm personal information.

The e-mails usually graphically imitate FedEx, UPS, or the US Postal Service, but they can also mimic a bank, retailer, or credit card company. Many are shopping more now. And thieves are opportunists, so that’s when they pounce.

Avoid this holiday scam: Before calling the mailbox notice’s phone number, check it for tracking numbers and web addresses. If the delivery is legit, you should be able to research it on the delivery service’s website.

If you receive an e-mail that there’s a problem with a delivery from someone, go to the website instead of clicking on a link and log on to your account if you have one.

A legitimate delivery person who comes to the door will never ask you to supply a credit card or pay a fee as identification to receive a parcel. And you only need to show ID for alcohol deliveries.