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Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement

January 8, 2026 · Personal Finance
amazon product
Photo by Vinnikava Viktoryia from Shutterstock

4. Who Must File a Claim to Get Paid

If you didn’t receive an automatic refund but think you qualify, you may be part of the claim-filing group. This typically includes customers who:

  • Signed up via a challenged enrollment flow.
  • Used between 4 and 10 prime benefits in a 12-month period.
  • Were unable to cancel Prime when trying.

These customers will be contacted by Amazon or the FTC via email or postal mail — with a claim notice that contains instructions, including a claim ID and PIN you’ll need to submit your claim. Notices are expected to be mailed or emailed by January 23, 2026.

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407 comments on “Here’s How to Get Your Refund From Amazon’s $2.5B FTC Settlement”

  1. Kimberly Denise Maine says:
    October 1, 2026 at 11:05 am

    Yea they deserved to get punished for all the wrong doing to me and others

    Reply
  2. Khalilah S Parks says:
    September 29, 2026 at 4:27 pm

    Yes this has happened

    Reply
  3. Grealondia WoodlandPitts says:
    September 28, 2026 at 8:12 pm

    I appreciate being a part of this settlement.

    Reply
  4. Reta Baldwin says:
    July 23, 2026 at 11:46 pm

    I believe they should pay for their mistake

    Reply
  5. Arleen Flint says:
    July 5, 2026 at 9:49 am

    Everyone involved should get a compensation from the settlement.

    Reply
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