Who Is Eligible to Receive a Refund?
Consumers may qualify for a refund if they meet the following criteria:
Eligibility Requirements
You may be eligible if:
- You enrolled in Amazon Prime between June 23, 2019 and June 23, 2025
- You signed up through one of the FTC-identified “challenged enrollment flows”
- You used no more than 10 Prime benefits in any 12-month period after enrollment
The challenged enrollment flows include:
- Universal Prime Decision Page
- Shipping Option Select Page
- Prime Video enrollment
- Single Page Checkout method (discontinued in 2022)
Additionally, you qualify if you attempted to cancel but failed, regardless of how you joined Prime.
This includes cases where:
- The cancellation process was started but abandoned
- A “save offer” was selected inadvertently
- Users believed cancellation was completed but continued to be charged
My husband (Stanley Squire) initially signed up for Amazon a long time ago. He passed away in 2021. I continue to use his Amazon Prime account. Then wanted to cancel the subscription. Wanted a regular subscription in my name (Yvonne Squire). But it was difficult to do. I continued to use prime account subscription.
I’m not sure if I’m owed a refund. If i am I’m confident Amazon will take care of it. Ive enjoyed
shopping at Amazon and will continue to do so. Actually it’s my favorite site to shop. Amazon has
been good to me.
Thank You Amazon
Brenda
You are Still trying to baffle us with Bull S___ i am claiming a refjnd you know who you defruded
I AM CLAIMIMG MY REFUND.
If you sent this message to my email send the check refund.